24/7

At Grand Slam® Events we always offer a very personalised service to our clients.

We believe in providing that extra service which is one of our greatest strengths and most unique selling points.

We are willing to be your guide through the whole planning process from creating the event concept through to the delivery and beyond.

Our dedicated team will be on site before you to check everything is in place and, more importantly, will be the last one to leave to make sure that everything in the venue is broken down, cleared away and back as it should be.

 

24/7 for customerThe events industry is known to be a very fast paced and demanding environment. Events are a global 24 hour business and our main priority is to ensure that our clients are happy with our services and get the most value for their budget.This is why we have a dedicated 24/7 hotline phone number for our clients at no extra costs.

This service is included on all event packages, such as conferences, awards nights, corporate hospitality and team building eventsto name a few.

As the event approaches, we can be contacted at any time of the day and night for any questions or issues you may have.

 

Close up of a man using mobile smart phoneWe constantly work with a number of clients abroad and receive enquiries from a global market so it makes sense for us to operate a 24/7 contact. This means that if you needed to discuss your event details during a conference call in another country for instance, we would be happy to do that.

Should any problems arise during the event, our goal is to be on site within two hours (UK only) from the moment we get off the phone.

We cannot think of a better way to reassure you as a customer than by being on call and picking up the phone at a time when you need us, and knowing that one of our events experts will be able to give you assistance when it is convenient to you.

Not only do we have 24/7 contact, we are also currently offering 10% off our project management fees when booking an event with us. Visit here for further details on our latest promotions, or speak to Serena on the live chat.

We believe in going the extra mile… and our clients’ feedback is definitely the evidence we are doing it right.

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